Shipping policy
1. Overview
At ChargeSafe we know getting your order fast matters. We work hard to process and ship every order as quickly as possible so you can start charging smarter right away.
2. Processing Time
All orders are processed within 1-3 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing the next business day. You will receive a confirmation email with tracking information once your order has shipped.
3. Shipping Rates
| Order Total | Shipping Cost |
|---|---|
| Under $35 | $4.99 flat rate |
| $35 and over | FREE |
| Bundles | Always FREE |
4. Delivery Times
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 3-7 business days |
| Expedited Shipping | 2-3 business days |
Delivery times are estimates and begin after your order has been processed. ChargeSafe is not responsible for delays caused by carriers, weather events, holidays, or other circumstances outside our control.
5. Where We Ship
ChargeSafe currently ships to all 50 US states including Alaska and Hawaii. We do not currently ship internationally but are working on expanding to more regions soon.
6. Tracking Your Order
Once your order ships you will receive an email with your tracking number. You can use this number to track your package directly on the carrier's website. If you have not received a tracking number within 3 business days of placing your order please contact our support team.
7. Lost or Stolen Packages
ChargeSafe is not responsible for packages that are lost or stolen after delivery confirmation. If your tracking shows delivered but you have not received your package please:
- Check with neighbors and around your property
- Contact your local post office or carrier
- Wait 24-48 hours as packages are sometimes marked delivered early
If your package is still missing after 48 hours contact us and we will do our best to resolve the situation.
8. Damaged Packages
If your order arrives damaged please contact us within 7 days of delivery with:
- Your order number
- Photos of the damaged item and packaging
We will send a replacement or issue a full refund at no cost to you. ChargeSafe stands behind every product we sell.
9. Wrong Address
Please double check your shipping address before placing your order. ChargeSafe is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your address please contact us immediately at We will do our best to correct it before your order ships but cannot guarantee changes after processing has begun.
10. Order Changes & Cancellations
If you need to change or cancel your order please contact us as soon as possible. We process orders quickly and cannot guarantee changes or cancellations once an order has entered processing. If your order has already shipped please refer to our Return Policy.
11. Holiday Shipping
During peak holiday seasons processing and delivery times may be slightly longer than usual. We recommend placing orders early during the following periods:
- Thanksgiving & Black Friday
- Christmas & New Year
- Valentine's Day
- Back to School season
12. Contact Us
Have a shipping question? We respond within a few hours:
📧 Email: Chargesafebiz@yahoo.com🌐 Website: chargesafe.com 📍 United States
ChargeSafe — Power You Can Trust. We appreciate your business and will always do our best to get your order to you as fast as possible.